RoboTask forum

I am trying to check the status of a service on remote systems. When I setup the task with the server name and hit refresh, i get the following:
GetServiceList error (kind=1): Access is denied.
What steps do I have to take within my workflow to ensure it is using credentials that will allow access to the remote servers?
Thanks,
Rich

This is working by default if you logged in as domain user with administrative rights.
(Pay attention that domain user and local computer user are not the same)
Of course your computer should be a member of Windows Domain with domain controller.

If you want access to remote service in workgroup network then the application (RoboTask) should get credentials to this remote computer.
Unfortunately this is not implemented now.

Would it be possible to add as an optional set of fields the ability to enter credentials?

I am trying to reach servers that are not in a domain, but a workgroup. But the credentials fields could work with either:

Domain: domain\username
Workgroup: machinename\username

Without having those fields, is there any kind of workaround I can do?

Thanks,
Rich

We'll investigate the problem, thank you.
Probably this is possible and we'll make necessary changes.

rwwilkins wrote:Would it be possible to add as an optional set of fields the ability to enter credentials?

I'm afraid that this is possible only in domain structure

rwwilkins wrote:is there any kind of workaround I can do?

Now you can do this if you install RoboTask on remote computer. In this case you can start task remotely.
Use Send command action and Listener trigger
I can send examples how to do this if it's necessary.