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Robotask stuck

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Robotask stuck

Posted: Fri Feb 09, 2024 10:16 am
by gremlin
Hello, I have the problem that robotask simply stops at step 10 or 11. The task shows Active and will not continue until Robotask is ended via the task manager. After that everything goes back to normal. But after a few hours (mostly at night) it gets stuck again and only responds again after a restart.
I have the task attached

It's a very simple task. Do you have a solution for this?

Best regards
Steve

Code: Select all

;*****************************
;* RoboTask Task file
;* Do not edit in text editor!
;*****************************
 
[Root]
ActionAfterRun=INTEGER|0
Actions=FOLDER
Automat=INTEGER|0
CatID=INTEGER|976360944
Comment=STRINGLIST
ContinueOnError=INTEGER|1
DisableOnError=INTEGER|0
DoNotStopWhenShutdown=INTEGER|0
Events=FOLDER
ExternalName=STRING|"Task21"
Hide=INTEGER|0
ID=INTEGER|1749369426
LogOnAsUser=INTEGER|1
Name=STRING|"Copy of FTP - Bestandsdaten von Gautzsch herunterladen"
OnErrorTaskID=INTEGER|0
Priority=INTEGER|3
RunOnClose=INTEGER|0
RunOnStartup=INTEGER|0
StepPause=INTEGER|0
ToLog=INTEGER|3
UnicodeFormat=INTEGER|1
WriteGeneralLog=INTEGER|0

[Actions]
Action1=FOLDER
Action10=FOLDER
Action11=FOLDER
Action12=FOLDER
Action13=FOLDER
Action14=FOLDER
Action2=FOLDER
Action3=FOLDER
Action4=FOLDER
Action5=FOLDER
Action6=FOLDER
Action7=FOLDER
Action8=FOLDER
Action9=FOLDER

[Actions\Action1]
ActionID=STRING|"A_FILE_SEARCH"
Enabled=INTEGER|-1
Name=STRING|"Create File List (variable: CSVVORHANDEN)"
Params=FOLDER

[Actions\Action1\Params]
_rt_variables_produced=STRING|"CSVVORHANDEN"
After=STRING|"0"
aftercount=STRING|"0"
AfterLine=STRING|"0"
Before=STRING|"0"
beforecount=STRING|"0"
BeforeLine=STRING|"0"
createmode=STRING|"1"
date1=STRING|"20240206"
date2=STRING|"20240206"
destvar=STRING|"CSVVORHANDEN"
DuringDays=STRING|"1"
DuringHours=STRING|"1"
DuringMinutes=STRING|"1"
DuringMonths=STRING|"1"
file0=STRING|"C:\JTL-TMP\Gautzsch\FTP_IN\*.csv"
filecount=STRING|"1"
OlderDays=STRING|"1"
OlderHours=STRING|"1"
OlderMinutes=STRING|"1"
OlderMonths=STRING|"1"
savetofile=STRING|"0"
savetovar=STRING|"1"
searchkind=STRING|"0"
sort=STRING|"0"
sortby=STRING|"0"
sortorder=STRING|"0"
subdirs=STRING|"0"
WithoutPath=STRING|"0"

[Actions\Action10]
ActionID=STRING|"A_FILE_SEARCH"
Enabled=INTEGER|-1
Name=STRING|"Prüfen ob eine Bestandsdatei heruntergeladen wurde"
Params=FOLDER

[Actions\Action10\Params]
_rt_variables_produced=STRING|"dateiheruntergeladen"
After=STRING|"0"
aftercount=STRING|"0"
AfterLine=STRING|"0"
Before=STRING|"0"
beforecount=STRING|"0"
BeforeLine=STRING|"0"
createmode=STRING|"1"
date1=STRING|"20240129"
date2=STRING|"20240129"
destvar=STRING|"dateiheruntergeladen"
DuringDays=STRING|"1"
DuringHours=STRING|"1"
DuringMinutes=STRING|"1"
DuringMonths=STRING|"1"
file0=STRING|"c:\JTL-TMP\Gautzsch\FTP_IN\*.csv"
filecount=STRING|"1"
OlderDays=STRING|"1"
OlderHours=STRING|"1"
OlderMinutes=STRING|"1"
OlderMonths=STRING|"1"
savetofile=STRING|"0"
savetovar=STRING|"1"
searchkind=STRING|"0"
sort=STRING|"0"
sortby=STRING|"0"
sortorder=STRING|"0"
subdirs=STRING|"0"
WithoutPath=STRING|"0"

[Actions\Action11]
ActionID=STRING|"A_FLOW_IF"
Enabled=INTEGER|-1
Name=STRING|"If Then"
Params=FOLDER

[Actions\Action11\Params]
case=STRING|"0"
connection=STRING|"0"
count=STRING|"1"
operator=STRING|"8"
type=STRING|"0"
value1=STRING|"{dateiheruntergeladen}"

[Actions\Action12]
ActionID=STRING|"A_TASKS_START"
Enabled=INTEGER|-1
Name=STRING|"Start Task ""Artikelstammdaten CSV einlesen"""
Params=FOLDER

[Actions\Action12\Params]
abort=STRING|"0"
parametercount=STRING|"0"
required=STRING|"0"
saveresult=STRING|"0"
taskid=STRING|"1537574101"
wait=STRING|"0"

[Actions\Action13]
ActionID=STRING|"A_FLOW_ENDIF"
Enabled=INTEGER|-1
Name=STRING|"End If"

[Actions\Action14]
ActionID=STRING|"A_FLOW_ENDIF"
Enabled=INTEGER|-1
Name=STRING|"End If"

[Actions\Action2]
ActionID=STRING|"A_FLOW_IF"
Enabled=INTEGER|-1
Name=STRING|"Wenn keine Datei mehr da ist neue herunterladen"
Params=FOLDER

[Actions\Action2\Params]
case=STRING|"0"
connection=STRING|"1"
count=STRING|"1"
operator=STRING|"7"
type=STRING|"0"
value1=STRING|"{CSVVORHANDEN}"
value2=STRING|"4"

[Actions\Action3]
ActionID=STRING|"A_SFTP_LOGON"
Enabled=INTEGER|-1
Name=STRING|"SFTP Verbinden"
Params=FOLDER

[Actions\Action3\Params]
host=STRING|"xxxxx"
output=STRING|"0"
password=STRING|"8504685161851618516185161"
port=STRING|"22"
usecertificate=STRING|"0"
username=STRING|"xxxx"

[Actions\Action4]
ActionID=STRING|"A_SFTP_DIR"
Enabled=INTEGER|-1
Name=STRING|"Loop CSV Dateien"
Params=FOLDER

[Actions\Action4\Params]
_rt_variables_produced=STRING|"FTPCSV"
createmode=STRING|"1"
date1=STRING|"18991230"
date2=STRING|"18991230"
DuringDays=STRING|"1"
DuringHours=STRING|"1"
DuringMinutes=STRING|"1"
DuringMonths=STRING|"1"
filenameonly=STRING|"1"
folder=STRING|"/ARTIKEL/*.*"
kind=STRING|"0"
linecount=STRING|"1"
OlderDays=STRING|"1"
OlderHours=STRING|"1"
OlderMinutes=STRING|"1"
OlderMonths=STRING|"1"
sizesave=STRING|"0"
sort=STRING|"1"
sortby=STRING|"1"
sortorder=STRING|"0"
subfolders=STRING|"0"
timesave=STRING|"0"
varname=STRING|"FTPCSV"

[Actions\Action5]
ActionID=STRING|"A_SFTP_GET"
Enabled=INTEGER|-1
Name=STRING|"Datei(en) herunterladen (von alt nach neu)"
Params=FOLDER

[Actions\Action5\Params]
file=STRING|"/ARTIKEL/{FTPCSV}"
folder=STRING|"c:\JTL-TMP\Gautzsch\FTP_IN\"
ifexists=STRING|"1"
recursive=STRING|"0"

[Actions\Action6]
ActionID=STRING|"A_FILE_RENAME"
Enabled=INTEGER|-1
Name=STRING|"Datei lokal umbennen"
Params=FOLDER

[Actions\Action6\Params]
count=STRING|"1"
file0=STRING|"c:\JTL-TMP\Gautzsch\FTP_IN\{FTPCSV}"
ifexists=STRING|"1"
mask=STRING|"Gautzsch.csv"
subdirs=STRING|"0"

[Actions\Action7]
ActionID=STRING|"A_SFTP_DEL"
Enabled=INTEGER|-1
Name=STRING|"SFTP Datei vom Server löschen"
Params=FOLDER

[Actions\Action7\Params]
file=STRING|"/ARTIKEL/{FTPCSV}"

[Actions\Action8]
ActionID=STRING|"A_LOOP_END"
Enabled=INTEGER|-1
Name=STRING|"Loop End"

[Actions\Action9]
ActionID=STRING|"A_SFTP_LOGOFF"
Enabled=INTEGER|-1
Name=STRING|"SFTP Trennen"

[Events]
Event1=FOLDER

[Events\Event1]
Enabled=INTEGER|-1
EventID=STRING|"E_GENERAL_SHEDULER"
Name=STRING|"Scheduler(29.01.2024 17:00:00)"
Params=FOLDER
UniqueID=INTEGER|-733358138

[Events\Event1\Params]
periodicity=STRING|"0"
startdate=STRING|"45320"
time0=STRING|"0"
time1=STRING|"300000"
time10=STRING|"3000000"
time100=STRING|"30000000"
time101=STRING|"30300000"
time102=STRING|"30600000"
time103=STRING|"30900000"
time104=STRING|"31200000"
time105=STRING|"31500000"
time106=STRING|"31800000"
time107=STRING|"32100000"
time108=STRING|"32400000"
time109=STRING|"32700000"
time11=STRING|"3300000"
time110=STRING|"33000000"
time111=STRING|"33300000"
time112=STRING|"33600000"
time113=STRING|"33900000"
time114=STRING|"34200000"
time115=STRING|"34500000"
time116=STRING|"34800000"
time117=STRING|"35100000"
time118=STRING|"35400000"
time119=STRING|"35700000"
time12=STRING|"3600000"
time120=STRING|"36000000"
time121=STRING|"36300000"
time122=STRING|"36600000"
time123=STRING|"36900000"
time124=STRING|"37200000"
time125=STRING|"37500000"
time126=STRING|"37800000"
time127=STRING|"38100000"
time128=STRING|"38400000"
time129=STRING|"38700000"
time13=STRING|"3900000"
time130=STRING|"39000000"
time131=STRING|"39300000"
time132=STRING|"39600000"
time133=STRING|"39900000"
time134=STRING|"40200000"
time135=STRING|"40500000"
time136=STRING|"40800000"
time137=STRING|"41100000"
time138=STRING|"41400000"
time139=STRING|"41700000"
time14=STRING|"4200000"
time140=STRING|"42000000"
time141=STRING|"42300000"
time142=STRING|"42600000"
time143=STRING|"42900000"
time144=STRING|"43200000"
time145=STRING|"43500000"
time146=STRING|"43800000"
time147=STRING|"44100000"
time148=STRING|"44400000"
time149=STRING|"44700000"
time15=STRING|"4500000"
time150=STRING|"45000000"
time151=STRING|"45300000"
time152=STRING|"45600000"
time153=STRING|"45900000"
time154=STRING|"46200000"
time155=STRING|"46500000"
time156=STRING|"46800000"
time157=STRING|"47100000"
time158=STRING|"47400000"
time159=STRING|"47700000"
time16=STRING|"4800000"
time160=STRING|"48000000"
time161=STRING|"48300000"
time162=STRING|"48600000"
time163=STRING|"48900000"
time164=STRING|"49200000"
time165=STRING|"49500000"
time166=STRING|"49800000"
time167=STRING|"50100000"
time168=STRING|"50400000"
time169=STRING|"50700000"
time17=STRING|"5100000"
time170=STRING|"51000000"
time171=STRING|"51300000"
time172=STRING|"51600000"
time173=STRING|"51900000"
time174=STRING|"52200000"
time175=STRING|"52500000"
time176=STRING|"52800000"
time177=STRING|"53100000"
time178=STRING|"53400000"
time179=STRING|"53700000"
time18=STRING|"5400000"
time180=STRING|"54000000"
time181=STRING|"54300000"
time182=STRING|"54600000"
time183=STRING|"54900000"
time184=STRING|"55200000"
time185=STRING|"55500000"
time186=STRING|"55800000"
time187=STRING|"56100000"
time188=STRING|"56400000"
time189=STRING|"56700000"
time19=STRING|"5700000"
time190=STRING|"57000000"
time191=STRING|"57300000"
time192=STRING|"57600000"
time193=STRING|"57900000"
time194=STRING|"58200000"
time195=STRING|"58500000"
time196=STRING|"58800000"
time197=STRING|"59100000"
time198=STRING|"59400000"
time199=STRING|"59700000"
time2=STRING|"600000"
time20=STRING|"6000000"
time200=STRING|"60000000"
time201=STRING|"60300000"
time202=STRING|"60600000"
time203=STRING|"60900000"
time204=STRING|"61200000"
time205=STRING|"61500000"
time206=STRING|"61800000"
time207=STRING|"62100000"
time208=STRING|"62400000"
time209=STRING|"62700000"
time21=STRING|"6300000"
time210=STRING|"63000000"
time211=STRING|"63300000"
time212=STRING|"63600000"
time213=STRING|"63900000"
time214=STRING|"64200000"
time215=STRING|"64500000"
time216=STRING|"64800000"
time217=STRING|"65100000"
time218=STRING|"65400000"
time219=STRING|"65700000"
time22=STRING|"6600000"
time220=STRING|"66000000"
time221=STRING|"66300000"
time222=STRING|"66600000"
time223=STRING|"66900000"
time224=STRING|"67200000"
time225=STRING|"67500000"
time226=STRING|"67800000"
time227=STRING|"68100000"
time228=STRING|"68400000"
time229=STRING|"68700000"
time23=STRING|"6900000"
time230=STRING|"69000000"
time231=STRING|"69300000"
time232=STRING|"69600000"
time233=STRING|"69900000"
time234=STRING|"70200000"
time235=STRING|"70500000"
time236=STRING|"70800000"
time237=STRING|"71100000"
time238=STRING|"71400000"
time239=STRING|"71700000"
time24=STRING|"7200000"
time240=STRING|"72000000"
time241=STRING|"72300000"
time242=STRING|"72600000"
time243=STRING|"72900000"
time244=STRING|"73200000"
time245=STRING|"73500000"
time246=STRING|"73800000"
time247=STRING|"74100000"
time248=STRING|"74400000"
time249=STRING|"74700000"
time25=STRING|"7500000"
time250=STRING|"75000000"
time251=STRING|"75300000"
time252=STRING|"75600000"
time253=STRING|"75900000"
time254=STRING|"76200000"
time255=STRING|"76500000"
time256=STRING|"76800000"
time257=STRING|"77100000"
time258=STRING|"77400000"
time259=STRING|"77700000"
time26=STRING|"7800000"
time260=STRING|"78000000"
time261=STRING|"78300000"
time262=STRING|"78600000"
time263=STRING|"78900000"
time264=STRING|"79200000"
time265=STRING|"79500000"
time266=STRING|"79800000"
time267=STRING|"80100000"
time268=STRING|"80400000"
time269=STRING|"80700000"
time27=STRING|"8100000"
time270=STRING|"81000000"
time271=STRING|"81300000"
time272=STRING|"81600000"
time273=STRING|"81900000"
time274=STRING|"82200000"
time275=STRING|"82500000"
time276=STRING|"82800000"
time277=STRING|"83100000"
time278=STRING|"83400000"
time279=STRING|"83700000"
time28=STRING|"8400000"
time280=STRING|"84000000"
time281=STRING|"84300000"
time282=STRING|"84600000"
time283=STRING|"84900000"
time284=STRING|"85200000"
time285=STRING|"85500000"
time286=STRING|"85800000"
time287=STRING|"86100000"
time29=STRING|"8700000"
time3=STRING|"900000"
time30=STRING|"9000000"
time31=STRING|"9300000"
time32=STRING|"9600000"
time33=STRING|"9900000"
time34=STRING|"10200000"
time35=STRING|"10500000"
time36=STRING|"10800000"
time37=STRING|"11100000"
time38=STRING|"11400000"
time39=STRING|"11700000"
time4=STRING|"1200000"
time40=STRING|"12000000"
time41=STRING|"12300000"
time42=STRING|"12600000"
time43=STRING|"12900000"
time44=STRING|"13200000"
time45=STRING|"13500000"
time46=STRING|"13800000"
time47=STRING|"14100000"
time48=STRING|"14400000"
time49=STRING|"14700000"
time5=STRING|"1500000"
time50=STRING|"15000000"
time51=STRING|"15300000"
time52=STRING|"15600000"
time53=STRING|"15900000"
time54=STRING|"16200000"
time55=STRING|"16500000"
time56=STRING|"16800000"
time57=STRING|"17100000"
time58=STRING|"17400000"
time59=STRING|"17700000"
time6=STRING|"1800000"
time60=STRING|"18000000"
time61=STRING|"18300000"
time62=STRING|"18600000"
time63=STRING|"18900000"
time64=STRING|"19200000"
time65=STRING|"19500000"
time66=STRING|"19800000"
time67=STRING|"20100000"
time68=STRING|"20400000"
time69=STRING|"20700000"
time7=STRING|"2100000"
time70=STRING|"21000000"
time71=STRING|"21300000"
time72=STRING|"21600000"
time73=STRING|"21900000"
time74=STRING|"22200000"
time75=STRING|"22500000"
time76=STRING|"22800000"
time77=STRING|"23100000"
time78=STRING|"23400000"
time79=STRING|"23700000"
time8=STRING|"2400000"
time80=STRING|"24000000"
time81=STRING|"24300000"
time82=STRING|"24600000"
time83=STRING|"24900000"
time84=STRING|"25200000"
time85=STRING|"25500000"
time86=STRING|"25800000"
time87=STRING|"26100000"
time88=STRING|"26400000"
time89=STRING|"26700000"
time9=STRING|"2700000"
time90=STRING|"27000000"
time91=STRING|"27300000"
time92=STRING|"27600000"
time93=STRING|"27900000"
time94=STRING|"28200000"
time95=STRING|"28500000"
time96=STRING|"28800000"
time97=STRING|"29100000"
time98=STRING|"29400000"
time99=STRING|"29700000"
timecount=STRING|"288"
wakeup=STRING|"0"

Re: Robotask stuck

Posted: Fri Feb 09, 2024 11:11 am
by Oleg
Step #10 "Search for files"
Step #11 "if..then" action
Is this correct?

What RoboTask edition do you use: x86 or x64?
Send the system info: menu Help -> system information
How many CSV files in your folder?

Re: Robotask stuck

Posted: Fri Feb 09, 2024 11:23 am
by gremlin
Hy,
yes, step 10 and 11 are correct.

I use Robotask x64.

Here are my system information:

Code: Select all

RoboTask version 9.8.1.1135 (x64 edition)
Assembly version 9.8.1.292
Plugins
  "General" version 9.8.0.372
  "Dialogs and Notifications" version 9.8.0.272
  "Files and Folders" version 9.8.0.367
  "Zip" version 9.8.0.226
  "Internet" version 9.8.0.275
  "FTP Commands" version 9.8.0.225
  "SSL FTP Commands" version 9.8.0.199
  "SFTP (SSH FTP)" version 9.8.0.138
  "Dial-Up" version 9.8.0.187
  "Variables" version 9.8.0.227
  "Task Commands" version 9.8.0.206
  "Remote Task" version 9.8.0.39
  "Loops And Flows" version 9.8.0.243
  "Window" version 9.8.0.241
  "System Events" version 9.8.0.227
  "System Functions" version 9.8.0.216
  "RoboTask Commands" version 9.8.0.190
  "Clipboard" version 9.8.0.200
  "Mouse" version 9.8.0.202
  "Registry" version 9.8.0.187
  "Network" version 9.8.0.184
  "eMail" version 9.8.0.214
  "Strings" version 9.8.0.132
  "Embedded Chromium Browser" version 9.8.0.71
  "Regular Expressions" version 9.8.0.153
  "ScreenShot" version 9.8.0.113
  "INI files" version 9.8.0.29
  "XML Document" version 9.8.0.88
  "Script Tools" version 9.8.0.45
  "Excel" version 9.8.0.79
  "Sound Volume" version 9.8.0.60
  "DataBase" version 9.8.0.77
  "CSV Data" version 9.8.0.11
  "Graphics" version 9.8.0.40
  "WebSockets" version 9.8.0.40
  "Console Application" version 9.8.0.28
  "Converter" version 9.8.0.4
  "HDD S.M.A.R.T." version 9.8.0.3

Processor Info
Manufacturer: GenuineIntel
Type:  8664
Count: 16
Level: 6
Model: 165, Step: 5
Speed: 2904 MHz
Processor name: Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz

Memory Info
Physical memory:        16.875.368.448
Physical memory avail:  6.015.827.968
Physical memory Load:   64%
Total virtual Memory:   26.002.173.952
Avail virtual Memory:   8.343.912.448
Virtual Memory Load:    68%
RoboTask's working set: 81912 Kb

OS Info
OS version: 10.0 () x64 edition
Build: 22631
Platform: Windows NT

Monitors count 2
Monitor 0 resolution: 1920x1200 (primary)
Monitor 1 resolution: 1920x1200 

Disks Info
C: Fixed
   Total 509.357.322.240 bytes; Free 185.211.486.208 bytes; Cluster size 4.096
D: Removable

System folders
Windows path: "C:\WINDOWS"
Program Files path: "C:\Program Files"
Temporary folder path: "C:\Users\STRAND~1\AppData\Local\Temp"

Re: Robotask stuck

Posted: Fri Feb 09, 2024 11:46 am
by Oleg
Hm-m-m...
I afraid that your disk has some logical problem

Try to check and fix problems on disk. Command line is:

Code: Select all

chkdsk c: /f
Since drive C is the system drive, the system will need to be rebooted. Checking the system on the disk before booting the system.

I tried these actions with large folder (~70000 files). It works in a few seconds

Re: Robotask stuck

Posted: Fri Feb 09, 2024 12:53 pm
by gremlin
I've already run checkdisk.
It's all right.
Already restarted the PC.
The task normally downloads 1 .csv file via FTP.
This is renamed and then checked to see if a file exists.
I'm surprised he hangs himself doing this.

I have other tasks that also check for files.
These have no problem and work perfectly.

Only this task causes problems, but only after several hours. e.g. This morning it not worked again, then I restarted Robotask and so far it's been running without any problems...

Re: Robotask stuck

Posted: Fri Feb 09, 2024 1:23 pm
by Oleg
I have other tasks that also check for files.
For your information
To check file existence by mask use {FileExists(<FileName>)} variable
It returns True or False
for example

Code: Select all

{FileExists(D:\incoming\large\*.txt)}

Re: Robotask stuck

Posted: Fri Feb 09, 2024 1:35 pm
by gremlin
Snipaste_2024-02-09_13-34-59.png
Snipaste_2024-02-09_13-34-59.png (13.39 KiB) Viewed 1432 times
You mean so ?

Re: Robotask stuck

Posted: Fri Feb 09, 2024 2:13 pm
by Oleg
You mean so ?
Yes

Re: Robotask stuck

Posted: Fri Feb 09, 2024 2:26 pm
by gremlin
Ok, I`ll try

Re: Robotask stuck

Posted: Sun Feb 11, 2024 5:24 pm
by gremlin
Hy,

look here. It crashed ...
Screenshot_2024_02_11-2.png
Screenshot_2024_02_11-2.png (349.5 KiB) Viewed 1421 times
Screenshot_2024_02_11-1.png
Screenshot_2024_02_11-1.png (353.12 KiB) Viewed 1421 times
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