RoboTask service no long in system tray

gtaillandier · Post by **gtaillandier** » Fri Jan 05, 2007 10:16 am

HelloThere's 4 users on my computer, and I don't use Auto-logon.

Post by **Oleg** » Tue Jan 09, 2007 1:48 am

There is one moment:
Tray icon can be visible only on DEFAULT session. If you have a few sessions on the computer (fast user switching mode) then only THE FIRST logged session is default session.

Also, can you simply restart the service manually?

gtaillandier · Post by **gtaillandier** » Tue Jan 09, 2007 10:36 am

I don't use fast user switching mode.On another topic, I've written that Robotask doesn't start : timeout ( 30s ).

Post by **Oleg** » Tue Jan 09, 2007 11:46 am

Can you start RoboTask service manually?

gtaillandier · Post by **gtaillandier** » Wed Jan 10, 2007 8:23 am

Yes, if I start it manually the icon appears in the systray.But I think, the service should start automatically, no ?

Osm3um · Post by **Osm3um** » Wed Jan 10, 2007 9:31 am

I things have gotten off track here.In short, I have the robotask service set to autostart and it runs constantly in the background.When I logon to the computer (the one running the robotask service) via terminal server SOMETIMES the robotask tray icon does not show up.Sometimes it does.If I restart the service it typically does show up.Without the Service tray icon, as far as I know, there is no way to get into the edit task screen associated with service and thus can not edit the tasks.Make sense?Bob Bob

Post by **Oleg** » Thu Jan 11, 2007 12:18 am

Yes, if I start it manually the icon appears in the systray. But I think, the service should start automatically, no ?

Sometimes some services get timeout error at starting of computer. This happened when system try to start many services at a time. I wrote earlier that I sometimes get such error from my local IIS service, but never from RopboTask. Maybe, your computer have another configuration and you got this error from RoboTask.
in any case I wrote the problem into our ToDo list and we shall investigate this.

itrider · Post by **itrider** » Fri Jul 13, 2007 1:04 pm

I found a work around for getting the NT Service icon to show up. I was mstsc consoling into my server and it was not appearing; however, the service was started.Solution: mstsc /console into your server/workstation and it will appear.

Post by **Oleg** » Fri Jul 13, 2007 11:35 pm

Solution: mstsc /console into your server/workstation and it will appear.

Thank you. This is valid for terminal sessions only. We spoke about problems when green tray icon sometimes disappear from the screen but service is working on local computer.

Scrat · Post by **Scrat** » Thu Nov 08, 2007 1:15 pm

Oleg wrote:There is one moment:
Tray icon can be visible only on DEFAULT session. If you have a few sessions on the computer (fast user switching mode) then only THE FIRST logged session is default session.

I know that the lack of a Green (Service based) Robotask icon is known to be a long standing bug - however given the above is there also the issue that when the Robotask service executes on Vista it runs under session 0 and all user activity happens in sessions 1 upwards.Could this also be an issue (at least with Vista)?S