robotask bug

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Dylan022
Posts: 8
Joined: Mon Mar 06, 2023 10:53 pm

robotask bug

Post by Dylan022 »

Hello,

Are you aware of this bug happening? When I open a task to look at the steps, it will on a rare occasion enable a step that I had disabled on its own. I know you have no way of verifying that I didn't change anything when I opened the task, but all I did was open the task, look to see if a step was there, then I tried to close it. Then it wanted to save the changes, which consists of it enabling step 3.

I've included a screenshot. You can see on the 26th I had the step disabled as it always should be, its only used when we need to resend a previous day's files. Then on the 27th I did change a file path on a different step and save it. But I didn't notice it also checked step 3 on its own, so then it caused issues going to the wrong day.

I don't believe we had this issue with 9.4 to the best of my knowledge. I believe it started once we updated to 9.9 sometime around the end of February 2024.
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sarnusch
Posts: 61
Joined: Thu Apr 28, 2022 9:05 am

Re: robotask bug

Post by sarnusch »

Good morning,
I noticed the same problem since we switched from version 9 to version 10.
Sometimes a disabled action is re-enabled by the system, but I haven't noticed any regularity yet.
Lana_K
Posts: 55
Joined: Tue Jul 14, 2020 7:43 pm
Location: Bristol, UK

Re: robotask bug

Post by Lana_K »

I also noticed the same. Only before reading this I kept blaming myself for accidentally clicking the box and ticking/unticking it. And I noticed both enabling and disabling of actions. I haven't noticed any regularities either, but for me it mostly happens within a loop - either a step within a loop gets enabled/disabled or the 'end' action. But this can be because I use loops a lot.
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