ftp problem

jamestiet · Post by **jamestiet** » Thu Aug 28, 2008 5:48 pm

i try to synchronization my ftp site, but i can't download it and the error message display like this:
E: 8/29/2008 8:39:09 AM: FtpFindFirstFile fails with message: The operation timed out<CR><LF>
E: 8/29/2008 8:39:09 AM: FtpSetCurrentDirectory('/meoi.us/www') fails with message: 426 Data connection closed, transfer aborted.<CR><LF>

And then i try another way, i use ftp download to try download a file trong site, and the error display:E: 8/29/2008 8:36:08 AM: FtpGetFile fails with message: The operation timed out<CR><LF>
E: 8/29/2008 8:36:08 AM: An error occured. Step #2 (FTP Download).
E: 8/29/2008 8:36:08 AM: Task execution is aborted

but i use another tool such as total commander or window explorer, i can do that, so can you tell me what the problem is?

Post by **Oleg** » Fri Aug 29, 2008 11:06 pm

We have tested FTP actions on Windows and Linux FTP. We can't simulate your troubles. It's working. Sorry I can't determine the problem without simulation of your situation.

Maybe there are some specific settings of your FTP server.

jamestiet · Post by **jamestiet** » Sat Aug 30, 2008 10:48 pm

uhm, i can create a folder there, but i can't upload or download file, when i do that, the error message is that the operation is timeout.

Post by **Oleg** » Sat Aug 30, 2008 11:45 pm

Maybe, this happened when you try to do some operations with files, which are opened (or locked) by some server process. If FTP server can't access to them during some timeout, it generates timeout error.

We'll try to simulate this situation.

jamestiet · Post by **jamestiet** » Sun Aug 31, 2008 12:59 am

i don't know, but when i use totalcommander, i can download it easyly, and i try automate v6 (demo) i can download very quickly, you know automate right, the same function with robotask.

ftpuser · Post by **ftpuser** » Tue Oct 28, 2008 12:12 pm

I have the same problem with my ftp server. can anybody help? i have activate de passive mode, but i receive the same errors.

Post by **Oleg** » Sat Nov 01, 2008 12:24 am

We have found the problem and we'll make necessary corrections soon.

williamrocha · Post by **williamrocha** » Thu Jan 15, 2009 3:40 am

Try uncheck Passive mode. Works for me.

samhancock · Post by **samhancock** » Wed Apr 01, 2009 12:36 am

Did someone manage to find a fix for this? I am experiencing the same problem with 3.3 on Server 2008 64 bit.

jamestiet · Post by **jamestiet** » Wed Apr 01, 2009 6:51 pm

i found that the problem is the ftp server is very easy
terminal. When we download from it, the server terminal
and our task will be error, so how can we make it
reconnect automatic the problem will be solved. So do
you have any idea for this